Terms of service

Terms of Service

Last updated: September 9, 2026

Welcome to ProneNest™. These Terms of Service govern your use of our website and your purchase of products from us. By accessing our website or placing an order, you agree to these Terms.

1. General

This website is operated by ProneNest™. Throughout the site, the terms “we,” “us,” and “our” refer to ProneNest™.

By using our website, you confirm that you are at least the age of majority in your place of residence, or that you have permission from a parent or legal guardian.

We reserve the right to refuse service, cancel orders, or restrict access to our website where permitted by applicable law.

2. Products and Product Information

We make reasonable efforts to ensure that product descriptions, photographs, specifications, and other information displayed on our website are accurate.

However, colors and product appearance may vary depending on your device or screen.

We reserve the right to modify product descriptions, specifications, availability, and pricing at any time without prior notice.

3. Pricing

All prices displayed on our website are subject to change without notice.

We reserve the right to correct pricing errors, including errors caused by technical issues or inaccurate information.

If an order has been placed at an incorrect price, we may contact you before processing the order and provide you with the option to confirm the correct price or cancel the order.

4. Orders

Placing an order constitutes an offer to purchase a product.

We reserve the right to accept or decline an order for legitimate reasons, including suspected fraud, pricing errors, inventory issues, or shipping restrictions.

After placing an order, you will receive an order confirmation. This confirmation does not necessarily mean that the order has been accepted or shipped.

5. Payments

You agree to provide accurate and complete billing and payment information.

We use third-party payment processors to securely process payments. We do not store complete payment card information on our own servers.

Orders may be cancelled if payment cannot be successfully authorized or processed.

6. Shipping

We ship orders to the destinations available during checkout.

Estimated delivery times are provided for convenience and are not guaranteed unless expressly stated otherwise.

Delays may occur due to carriers, customs, weather, holidays, incorrect addresses, or circumstances outside our reasonable control.

Customers are responsible for providing a correct and complete shipping address.

7. Returns and Refunds

Our returns and refunds are governed by our Refund & Return Policy.

Before sending a product back, customers must contact support@pronenest.com and receive return instructions.

Returns sent without prior contact may be refused where permitted by applicable law.

Nothing in these Terms limits any consumer rights that cannot legally be excluded, including applicable statutory rights in the European Union.

8. Intellectual Property

All content appearing on this website, including logos, trademarks, text, graphics, photographs, product descriptions, videos, designs, and other materials, is owned by or licensed to ProneNest™ unless otherwise stated.

You may not reproduce, distribute, modify, sell, or commercially exploit our website content without our prior written permission.

9. Prohibited Uses

You agree not to use our website:

  • For unlawful purposes
  • To commit fraud or abuse
  • To interfere with the operation or security of the website
  • To attempt unauthorized access to our systems
  • To submit false or misleading information
  • To reproduce or exploit our website content without permission
  • To upload malicious code or harmful material

We reserve the right to restrict or terminate access where permitted by law.

10. Third-Party Services

Our website may use third-party services, including payment providers, shipping providers, analytics services, advertising platforms, and other Shopify-related services.

Third-party services may have their own terms and privacy policies. We are not responsible for services operated independently by third parties.

11. Errors and Omissions

Occasionally, information on our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, availability, or other information.

We reserve the right to correct such errors and update information at any time.

12. Disclaimer

To the maximum extent permitted by applicable law, our website and its content are provided on an “as available” basis.

We do not guarantee that the website will always be uninterrupted, error-free, or available.

Nothing in these Terms excludes or limits liability that cannot legally be excluded or limited.

13. Limitation of Liability

To the maximum extent permitted by applicable law, ProneNest™ will not be liable for indirect, incidental, or consequential losses arising from your use of our website or products.

Nothing in these Terms limits liability where such limitation is prohibited by applicable law.

14. Changes to These Terms

We may update these Terms from time to time.

The latest version will always be posted on this page with the applicable “Last updated” date.

Your continued use of the website after changes are posted constitutes acceptance of the updated Terms, to the extent permitted by law.

15. Governing Law

These Terms are governed by the laws applicable to the operation of ProneNest™, except where mandatory consumer-protection laws provide otherwise.

Consumers within the European Union retain any mandatory rights and protections provided by applicable EU and national law.

16. Contact Us

If you have questions about these Terms, please contact us:

ProneNest™
Email: support@pronenest.com