Shipping policy

Shipping Policy

Last updated: September 9, 2026

At ProneNest™, we work to get your order processed and delivered as quickly as possible.

Order Processing

After you place your order, please allow 1–2 business days for us to process and prepare it for shipment.

Once your order has been shipped, you will receive a shipping confirmation email containing tracking information when available.

Delivery Time

Our estimated delivery time is:

8–12 business days

Delivery times are estimates and may vary depending on your location, carrier delays, customs processing, weather, holidays, or other circumstances outside our control.

Tracking

Once your order has been shipped, tracking information will be provided by email when available.

Please allow some time for tracking information to become active after the package has been handed to the carrier.

Incorrect Shipping Information

Please make sure your shipping information is accurate before completing your purchase.

If you provide an incorrect or incomplete address, contact us as soon as possible at:

support@pronenest.com

We will do our best to assist you, but we cannot guarantee that an address can be changed once an order has entered processing or been shipped.

Delayed or Missing Orders

If your order has not arrived within the estimated delivery timeframe, please contact us at support@pronenest.com with your order number so we can investigate the shipment.

Contact

For any shipping questions, contact: